FAQ

What is Operator?

Operator is a platform that enables anyone or any brand seeking advice, support or feedback to connect one-on-one with a curated group of global leaders, one video call at a time.

Who is Operator for?

Operator is for any individual or brand that is seeking domain expertise advice, business strategy guidance, mentorship or support from our curated group of leading marketers and communications specialists.

How is Operator different than the Publicist marketplace?

Operator was created to support individuals who are looking for advice, support or inspiration from Experts. Operators share guidance but they do not produce any tangible deliverables. While brands can hire talent from Publicist platform for strategic support, The Publicist marketplace is geared towards brands who are looking to hire talent to execute on specific projects or deliverables. The Publicist marketplace and Operator offerings are complementary. With Operator, individuals and brands will gain valuable insights and get specific guidance on anything from how to scale a business, to what it is like to run a marketing and communications team and so much more. Once they’ve received advice, they can go to the Publicist marketplace and search for talent to execute on new initiatives.

What kind of questions can I ask the Operator?

You can ask any questions that are related to your business or career advice.

Can I meet with the same Operator more than once?

You can meet with the same Operator as many times as you would like, of course, based on their availability. Operators do have the ability to approve or deny your meeting request.

Can I communicate with the Operator directly before the call?

No, we limit communication with Operators prior to the call. We recommend including a meeting topic and meeting questions one you sign up for your video consultation so that the Operator knows what you want to talk about.

What should I bring to the meeting?

You should have a high level agenda for the meeting and prepare questions prior to the start of the meeting. Being prepared for the meeting will help ensure that you are able to maximize the value of your discussion with the Operator.

What happens if I run out of time during my meeting and I have questions?

Operator will give you a 10 minute alert prior to the end of the meeting. If you still have questions for the Operator or topics that you would like to discuss, you should take a couple of minutes at the end of the meeting to determine next steps with the Operator. If you need more time, we encourage you to set up a follow up call with the Operator when they have availability in their schedule.

Can I record the meeting?

Yes, the meeting can be recorded for an additional fee. If you would like the video consultation to be recorded, indicate your preference when you are scheduling your appointment.

How it works

Operator enables anyone or any brand to communicate directly with industry leaders.

01

Find an expert Operator

Browse Operator’s profiles, review their areas of expertise, and view their rates.

02

Book time with an Operator of your choice.

Review available times and schedule your meeting.

03

Receive meeting invite & details

We’ll send you a calendar invite and a video link for your meeting. Don’t worry, you’ll get meetings reminders too. Go to the meeting prepared with questions!